Improving Customer Service: Another Key Aspect of School Culture

Culture matters, whether in Business, Athletics, or K-12 Education, the environment and culture that we create sets the tone. While the popular argument that culture does not exist, as it is a human created concept is valid, the world we live in dictates that the environment in which we find ourselves influences our behavior. Based [...]

Dear TER Readers and Educators: Let’s Change the World

Dear TER Readers and Educators, I’m not asking for much, just your help changing the world.  It may sound like an overstatement, but I wholeheartedly believe that improving the American education system is the only path to lasting, meaningful change in all areas of society and citizenship.  I also wholeheartedly believe that the educators in [...]