Overview:
A former high school English teacher demonstrates how intentional, calm, and relationship-centered interventionsโrooted in social-emotional learning and the xSELeratED Schools Frameworkโcan de-escalate classroom conflict in under a minute while preserving trust, dignity, and instructional momentum.
Leigh Reagan Alley, Ed.D. is Coordinator of Teacher Education at the University of Maine at Augusta, where she designed the first dedicated Master of Arts in Teaching Whole Child Education. She is the former executive director of Maine ASCD, an architect of the xSELeratED Schools Framework, an Advisor for the Institute for Humane Education, and the award-winning author of Social-Emotional Learning texts for children and educators.
Before I transitioned to ED leadership and higher education, I was a high school English teacher. My fifth period often had a soft, sleepy buzz, but sometimes it had a different oneโโif something that happened at lunchtime had gone unresolved, for instance. One particular day, laptops were open to my quick-writeโโIn Whirligig, what does restitution look like? What does re-entry after harm really require?โ I was getting ready to move us from reflective writing to groups when a chair skidded, a desk jolted, and from the back I heard, โI said leave me alone!โ
The room waited to see what I would do.
My body wanted to snap into immediate actionโfix, lecture, control. I chose not to. I felt my feet on the floor. I dropped my shoulders. I took a quiet breath. I turned toward the student, keeping my eyes soft, not sharp. When I spoke, my voice was lower than the room.
I put my hand on my heart. โIโm here. Iโm listening.โ
I didnโt spotlight or narrate. I stayed steady. Fists were clenched; a backpack was half-spilled on the floor. I kept my words simple and concrete.
โI see tight fists and a spilled backpack,โ I saidโonly what was true, not why it was trueโโacknowledging an escalation without judgment. โWhatโs more helpful? Taking a few seconds right here, or a quick step into the hallway with me?โ
Without looking away, I gestured placidly to the prompt on the SmartBoard. โEveryone, stay with your quick-writeโhighlight two lines for discussion. Iโll be right with you.โ A slight wave of relief went through the class; they had a clear place to put their eyes and their energy.
My focus hadnโt left the activated student or the tension at the back. I kept the tone calm. โThis is a lot. You donโt have to explain yet.โ I slid a nearby chair six inches to make more space for everyone to breathe. โIโm setting a one-minute timer. After that, resume quietly or take a reset pass. Either one is your call.โ
There was a small nod. I started the timer. I offered an eraser for the student to holdโsomething to squeeze while everyone breathed. With my free hand, I gave a small palm-down signal to lower energy and, if needed, I could point to our calming tray by the classroom library (timer, sticky notes for doodles, the same kind of eraser, a pass for the water fountain). While the minute passed, the class kept their focus on Whirligig and Brentโs cross-country amends-making. At the beep, the student chose the reset passโthe routine we all had practiced in September; it was no walk of shame. A stroll up the hallway, a stop for water on the way back, and then a quiet re-entry. No public retell. No forced apology. I thanked the group for staying with their thinking and invited everyone to turn to elbow partners for conversation.
Less than a minute to pivot. Three to reset. Zero to shame.
Why I Did It That Way
On paper, it looked like: naming what I saw, offering a choice, setting a small boundary, and saving the talk for later. In my heart, it was a commitment: I refused to make those moments my studentsโ defining stories.
We were reading a novel about harm you canโt undo and the ordinary work of repair. If I ran the room on humiliation or spectacle, I would have been teaching against my own text. I wanted the content and the container to match: rupture > acknowledgment > repair > return.
Practical reasons mattered, too:
- I protected instructional time without using embarrassment to keep classroom order.
- I offered a way back that didnโt require a performance.
- I interrupted that moment where one brittle exchange can become a referral, then a ruptured relationship.
- I taught executive skills in realtime: pause, choose, breathe, plan the next step.
Education is relationship at the bottom, and relationships require trust. That day, I preserved it with 60 seconds of my time. Short, repeatable language helped my care to show up in norms that werenโt rules but guardrails. They kept me clear when adrenaline could have pushed me to say more than was helpful.
What Was Happening Inside That First Minute
0โ10 seconds: I stabilized myself.
Feet planted, shoulders down, steadying voice. โIโm here. Iโm listening,โ signaled presence.
10โ30 seconds: I said only what was observably true.
I stuck to objective facts, reduced the audience with a clear task so learners knew where to look, and offered a face-saving choiceโright here or hallwayโso autonomy stayed intact while boundaries held.
30โ60 seconds: I created a path forward.
I named the friction, set a neutral boundary (one-minute timer), offered tools for regulation, and delayed โthe talkโ until everyone could have a moment to breathe and think.
As I De-escalated the Flare
Hereโs how I was simultaneously handling the other studentsโthe ones who may have prompted the escalation:
- I gave the room a job. I redirected attention to my slide and said, โEyes on your quick-writeโhighlight two lines for discussion.โ That moved the focus off the conflict and onto our task still at hand.
- I used silent signals. Hand on my heart to show I was paying attention; palm down to instruct a lower energy; a point to the text to anchor my learnersโ gaze. I paired that with proximityโtwo slow steps toward the triad of students that looked charged.
- I created quick space. I slid one chair six inches. I didnโt narrate why; I just created a little more room to breathe.
- I didnโt call anyone out publicly. There was no, โYou started this,โ and no side commentary. My priority was getting the activated student regulated and giving everyone else a clear routine to follow so we could all find the way forward.
Five Minutes Later
I circled back to the two probable instigators privately, one at a time, to talk with me briefly at the back table.
- I asked for their impression, not a confession.
โFrom your view, what was happening back there?โ
This opened a door. - I named the boundary without a speech.
โNeedling a classmate during transition isnโt how we all agreed we do things.โ - I offered a concrete repair.
(A) to make a quiet apology later and a clean re-entry the next day, or (B) to help me transition to whole-group discussion so the activated student could return without eyes on them. - I set the next-time plan.
โNext time, whatโs your move?โ
Language That Worked (Short, Private, Neutral)
- โTwo choices for repairโฆโ
- โIโm hearing you. Hereโs what I observed and what needs to happen next.โ
- โYour influence matters. Use it to help me reset the room.โ
Routines That Protected Repair
By removing the audience, keeping provocateurs out of the spotlight, and handling accountability quietly but firmly, I protected the activated studentโs re-entry. They didnโt have to re-enter a room full of classmates who had already decided their role in the story.
At the back table, while others gathered text evidence, I kept my follow-up with the activated student short:
- Reason: โFrom your view, what set it off?โ I listened first.
- Repair: โWhat needs fixing?โ
- Return: โIf this feeling shows up again, whatโs our plan? What are two options youโd actually use?โ
I closed with what I wanted the student to remember: โYou came back fast. That shows control.โ I let them know that my note for the record would be plain: โ3-minute reset; returned to task.โ
The Quiet Prep That Made It Possible
The approach worked because, on a calm September day as we worked to set our classroom norms, I had:
- taught what my reset pass was (3โ5 minutes, silent, return without fanfare);
- set up a small calming tray by our classroom library (timer, an eraser to squeeze, sticky notes, a pass for a drink of water);
- practiced nonverbal signals (e.g., Hand to heart: I see you. Palm down: Lower energy.), which felt silly for all of a few minutes before becoming part of our collective muscle memory;
- and modeled them in a way that was blessedly ordinary every day after
Nothing fancy. Just consistent.
The Pedagogy Under the Practice
That minute sat squarely in some of the competencies that are now part of my xSELeratED Schools Framework:
- Understanding Myself: I regulated first so my tools worked.
- Nurturing Others: I held belonging and boundaries simultaneously.
- Building a Better World: I normalized repair and dignified return.
The longer I have taught, the more I have believed that โclassroom managementโ is simply relational craft under pressure. Some days are messy. Thatโs OK. The goal isnโt never falling short; itโs making repair and return possible. When we make deliberate, steady, skillful use of relationship moves (presence, choices, dignified repair) when adrenaline is high, learningโโand belongingโโcan stay intact.
The Playbook
60 Seconds to De-escalation:
- Iโm here. Iโm listening.
- I see [observable fact].
- Do you want A or B?
- Weโll solve the rest after we breathe.
- This is a lotโyou donโt have to explain yet.
- Right now: [boundary + neutral next step].
- Iโm not going anywhere; weโll talk when youโre ready.
In the end, my 60-second de-escalation routine isnโt about management at all; itโs about how we find our way back to each other so every student knows they still belongโin the lesson and in the room.

Leigh Reagan Alley, Ed.D., holds a doctorate in Transformative Leadership and serves as Coordinator of Teacher Education at the University of Maine at Augusta, where she designed the first dedicated Master of Arts in Teaching Whole Child Education. She is an architect of the xSELeratED Schools Framework and previously led Maine ASCD for nearly a decade, earning a global ASCD affiliate award for excellence in professional learning design. Leigh serves on the advisory board of the Institute for Humane Education and contributes to international Solutionary curriculum and educator-wellbeing initiatives, helping schools translate neuroscience, ethics, and systems thinking into relationship-rich school communities that elevate belonging, resilience, and academic rigor. Leigh is the award-winning author of Social-Emotional Learning (SEL) books for children and adults. Her newest release, School Seasons xSELeratED, launches this fall.




Hey โ I really dig this piece on the โ60โSecond DeโEscalation Routine.โ The way the author captures that quiet moment โ feet on the floor, drop the shoulders, soft release โ and then basically says: โIโm here. Iโm listening.โ โ is just so grounding. The key bits that jumped out:
Naming what you observe without judgment (โI see tight fists and a spilled backpackโ).
Offering a simple choice + holding space (โWhatโs more helpful? โฆ take a minute โฆ or step into hallway with me?โ)
Setting a very small boundary / next step, and not making the studentโs moment their story.
Itโs a strong reminder that classroom management isn’t about control, itโs about connection + scaffolded return. Loved how she ties it to SEL + dignity + belonging.
Also โ if youโre thinking about branching into roles beyond the frontโrow classroom (maybe coaching, literacy intervention, adult ed, or research/advisory stuff) you might wanna check out AcademicJobs.com โ they list lots of academic & educationโadjacent roles that use exactly these kinds of relationalโskills youโre talking about.
Cool article โ thanks for sharing it.